Accounts Receivable Specialist
What you will be doing:
- Generate and send customer invoices in compliance with financial policies and procedures;
- Create intercompany invoices for multiple entities;
- Collaborate with Logistics team to ensure timely export invoicing;
- Monitor customer accounts and communicate with customers for non-payments, delayed payments, and other irregularities;
- Communicate with customers via email and phone to resolve payment issues and discrepancies, while collecting payments;
- Work with team members responsible for processing accounts receivable cash receipts to ensure accuracy and timely processing;
- Maintain accurate records and documentation of all accounts receivable activities;
- Partner with Sales and Sales Operations teams to align actions for collecting past due customer balances;
- Proactively build positive relationships with peers, managers, and customers to implement global best-in-class practices;
- Complete ad hoc tasks and projects as needed or assigned
Qualifications:
- Associate's or Bachelor's degree in Accounting, Finance, or Business Administration or equivalent experience;
- At least one (1) year of progressive experience in Accounts Receivable including invoice processing, collections, and customer service;
- Strong interpersonal skills with effective verbal and written communication in English;
- Ability to collaborate across all levels of the organization and various functional areas;
- Self-motivated with strong analytical and problem-solving skills;
- Excellent organizational skills, capable of managing multiple priorities with minimal oversight, and strong attention to detail;
- Ability to maintain a high level of confidentiality;
- Proficiency in MS Office, especially Excel; experience with Priority and Salesforce is a plus;
- Ability to travel, as limited periodic domestic and/or international travel may be required;
- Strong work ethic with unquestionable integrity
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