Digital Applications Engineer

What you will be doing:

  • Salesforce Admin: Manage Salesforce configuration, maintenance, and enhancements to support business needs. Suggest out of the box solutions and support the Service Cloud, FSL and Salesforce mobile app.
  • Implement & Optimize Information Systems: Lead the deployment of digital solutions, including new technologies or enhancement of current digital tools, while ensuring alignment with business requirements and IT best practices.
  • System Integration: Develop and manage integration between various applications, ensuring seamless data flow and operational efficiency; using iPaaS integration tools such as Workato or different integration methods.
  • Automation & Efficiency Improvements: Identify opportunities for automation, implement workflow optimizations, and reduce manual efforts through innovative solutions.
  • Project Management: Oversee information system projects from inception to completion ensuring timely and successful delivery; Including timeline and budget management, project documentation and meeting security and compliance standards.
  • Technical Support & Troubleshooting: Provide technical expertise and troubleshooting support for application-related issues, ensuring system reliability and performance.

What you have:

  • BSc. At Information Systems (or Industrial Engineering, IS specialize)
  • Minimum of 3 years’ hands-on experience with Salesforce CRM / Service Cloud
  • Minimum of 3 years’ experience in digital applications management, system integration, or IT project management.
  • Proficiency in API integration, automation tools, and data migration techniques/ Workato – big advantage
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent project management and communication abilities.
  • Good understanding of global-company business-processes
  • A demonstrated ability to understand and articulate complex requirements
  • A demonstrated ability to explore and self-learn new technologies
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
  • Excellent English
  • Familiarity with programming/scripting languages such as Python and SQL is a plus.
  • Familiarity with Priority-ERP – advantage

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