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Digital Applications Engineer
About The Position
What you will be doing:
- Salesforce Admin: Manage Salesforce configuration, maintenance, and enhancements to support business needs. Suggest out of the box solutions and support the Service Cloud, FSL and Salesforce mobile app.
- Implement & Optimize Information Systems: Lead the deployment of digital solutions, including new technologies or enhancement of current digital tools, while ensuring alignment with business requirements and IT best practices.
- System Integration: Develop and manage integration between various applications, ensuring seamless data flow and operational efficiency; using iPaaS integration tools such as Workato or different integration methods.
- Automation & Efficiency Improvements: Identify opportunities for automation, implement workflow optimizations, and reduce manual efforts through innovative solutions.
- Project Management: Oversee information system projects from inception to completion ensuring timely and successful delivery; Including timeline and budget management, project documentation and meeting security and compliance standards.
- Technical Support & Troubleshooting: Provide technical expertise and troubleshooting support for application-related issues, ensuring system reliability and performance.
Requirements
What you have:
- BSc. At Information Systems (or Industrial Engineering, IS specialize)
- Minimum of 3 years’ hands-on experience with Salesforce CRM / Service Cloud
- Minimum of 3 years’ experience in digital applications management, system integration, or IT project management.
- Proficiency in API integration, automation tools, and data migration techniques/ Workato – big advantage
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent project management and communication abilities.
- Good understanding of global-company business-processes
- A demonstrated ability to understand and articulate complex requirements
- A demonstrated ability to explore and self-learn new technologies
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
- Excellent English
- Familiarity with programming/scripting languages such as Python and SQL is a plus.
Advantages:
- Familiarity with Priority-ERP – advantage